How do I find out the status of my order?

1. To track your package, please use https://parcelsapp.com/.
   • For assistance from your local post office, you can find the contact details here
2. You can locate tracking information within your order details. If your order consists of multiple items, each may have different tracking numbers and delivery timelines.
3. The availability of tracking information may vary depending on the shipping option you selected.
   
   • If your local post office has issued a different tracking number for your shipment, please use that number to monitor your order's progress. Check the image below for guidance on identifying your local tracking number.
   • If a local tracking number hasn’t been issued, you can still track your package using the original tracking number on your local post office’s website. The image below will show you how to find the tracking information.
4. For additional information regarding our shipping and delivery practices, please click here.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.