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Track Package
Phone: +1 (888) 899-8516
Submit a request
boldbayretail.com
Post-Sales Inquiry
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Post-Sales Inquiry
Cancel Order
I request an order cancellation.
Carrier Contact Information
Where can I access the carrier’s support information?
Damaged | Incorrect Item
I received a defective item, an incorrect delivery, and I have not yet gotten my order.
Lifetime Warranty / Order Insurance
Delivered But Not Received
Checking on a package that claims to have been delivered but not received
Edit Order
Can I make changes to my order?
Import | Customs Fees
Duties and Fees on Imports
Late Deliveries
My order has not arrived, and it is already beyond the expected delivery period.
Missing Item/s
There are items missing from my order.
Refunds | Returns
I want to seek a refund for the product I ordered
Shipping & Handling Fees for Discounted Items
Delivery and Handling Fees for Items on Sale
Track Package
How do I find out the status of my order?
Undeliverable Packages
The order has been returned to its original sender.
VIP Subscription
Examining Unexpected Fees